Stepchange have stopped my dmp with no warning

yeehaw

I have been away for a week with family, and I have stepchange paying my three creditors 1 pound a month token payments as I’m signed off and on UC with no spare money.

I got home today to a letter dated fhe 26th June, just saying it was notice my direct debit had stopped by them

when I tried login to my dmp it says the dmp has been ended 

I have had no calls or emails or prior letters and I only some to them a month ago and they said everything was fine 

any ideas? 

One of my creditors is new - capital one, and in august they stop their 6 month freeze and quiet acceptance of my token payment so this has come at a Terrible time as I don’t want to go up against them by myself and I was hoping after 6 months they would default it and move it to a credit agency - this is what stepchange explained would be best…. I’ve gone with everything they wanted and suddenly I’ve been kicked off.

I have a lot of mental health issues atm so I’m seriously panicking 

any advice or ideas welcome 

elsien

When you say your creditor is new, does that mean you took out further credit after going into the DMP?

yeehaw

elsien said:

When you say your creditor is new, does that mean you took out further credit after going into the DMP?

No. I added it to the dmp in jan as I’d had a an emergency situation. They were fine adding it on but said not to again and I haven’t 

fatbelly

They should give you an explanation. Don't panic.

Just save the letters you are getting. Maybe post a statement of affairs for us

https://www.lemonfool.co.uk/financecalculators/soa.php

Token offers are not a good long-term strategy. I suspect you've had 6 months and they now think something like a DRO (which they don't do) would be more appropriate.

yeehaw

Missed a review - crisis over 

sourcrates

yeehaw said:

Missed a review - crisis over 

Well only you imagined it to be a crisis, should a similar thing happen again, please come on here for advice, as it really isn`t anything to stress about, nothing will happen because you stop paying, the debt collection process can take many months, even years, nothing happens quickly, so please try not to wobble in future.