Parking charge received for son - now in USA

ntfzjf250498

Hi,
I have a query re what course of action to take in a very specific circumstance.
Our son has very recently left for the USA. He's initially there for a holiday, but then begins a four-year full-time US college course in August. So we do not know when he will be back in the UK.
Unbeknown to us, he clearly received a parking charge notice - from Highview Parking - alleging his car exceeded the maximum stay time at a retail car park.
We have just found out about it because he asked us to check any mail which comes for him, and a "Legal Action Pending" letter has arrived, following up on what they claim is two previous letters that Highview did not tell us about.
Our son's car is currently still at our property, and remains in his name.
So I wondered if anyone had any advice on next steps, given there is a strong chance that our son will never again be permanently resident in the UK (his long-term plan is to live and work in the US).
Any help would be greatly appreciated!

Coupon-mad

Reply as him, by email to the DPO* of both Highview (aka Group Nexus) and whichever daft debt crawler sent that daft begging letter (DCB Ltd or DCBLegal?) stating his US address - IN FULL, WITH ZIP CODE - and stating this is his permanent domicile now.

DO NOT STATE 'from August'. STATE NOW.  Do NOT say ' for 4 years'. Add that the old UK address must be erased from their databases. Use that word.

And as a side swipe, contact the retail park or Tesco or whoever is at the site, and get angry till they cancel it.  Retail Parks can cancel these thug PCNs literally all the time.

Thirdly, your son's car's logbook V5C isn't up to date.  The address the car is kept at is wrong.  Serious error - changing a driving licence is never enough - but easy to sort out online to the DVLA.  That MUST be done asap.

 * What a DPO is and how to find their email is in the 2nd post of the NEWBIES thread. 

ntfzjf250498

Coupon-mad said:

Reply as him, by email to the DPO* of both Highview (aka Group Nexus) and whichever daft debt crawler sent that daft begging letter (DCB Ltd or DCBLegal?) stating his US address - IN FULL, WITH ZIP CODE - and stating this is his permanent domicile now.

DO NOT STATE 'from August'. STATE NOW.  Do NOT say ' for 4 years'. Add that the old UK address must be erased from their databases. Use that word.

And as a side swipe, contact the retail park or Tesco or whoever is at the site, and get angry till they cancel it.  Retail Parks can cancel these thug PCNs literally all the time.

Thirdly, your son's car's logbook V5C isn't up to date.  The address the car is kept at is wrong.  Serious error - changing a driving licence is never enough - but easy to sort out online to the DVLA.  That MUST be done asap.

 * What a DPO is and how to find their email is in the 2nd post of the NEWBIES thread. 

Brilliant. Thanks for your help - and for the hurry-up message re the V5C.

Coupon-mad

Let us know when the retail park cancel it.

And please come back to take part in the final PUBLIC CONSULTATION in August, to push the law changes over the line! 

If you are not likely to pop back here every week to check, please set up email alerts for this forum and bookmark this thread (below) as we intend that one of us posts on it when the Government opens the Consultation:

https://forums.moneysavingexpert.com/discussion/6333989/mse-parking-ticket-appeals-guide-feedback#latest

Read only the latest (2022) posts there. The PPCs have blocked the new Code by filing for Judicial Reviews.

Stopped the much welcomed parking code from February 2022, which stated that added £60 or £70 false 'DRA fee' extortion was to be banned and that parking levels would start at £50.  It's all on hold...

Motorists urgently need the statutory Code reinstated and the ban on false 'DRA fees' confirmed, to stop the rot and the toxic E&W 'bulk litigation' culture.

This will be your chance to make a difference, plus other drivers you know (family, friends) who are also fed up with greedy and unscrupulous parking firms and the stranglehold they and their useless debt 'recovery' bullies have on people.

Coming very soon....and it will be all over the forum for several weeks.  Don't miss it.

Your only chance to change the law.