Tax Refund-Impossible!

Smurfsenior

I've overpaid tax and HMRC's website won't pay the refund unless I have a passport or driving licence photo, I have neither so can't get my money back. This must affect thousands of people. What can we do?

Alice_Holt

Smurfsenior said:

I've overpaid tax and HMRC's website won't pay the refund unless I have a passport or driving licence photo, I have neither so can't get my money back. This must affect thousands of people. What can we do?

     Try posting on the Cutting Tax board rather than the benefits board.

Misslayed

Move requested

MSE_ForumTeam5

Moved as suggested

(NB - if something's in the wrong place, please request a move, rather than suggesting people re-post on another board, so we don't end up with duplicate threads.)

uknick

How did you overpay the tax?

sheramber

Are you trying to register  for the Government Gateway to claim the refund online?

sheslookinhot

sheramber said:

Are you trying to register  for the Government Gateway to claim the refund online?

Can you advise the process for claiming a refund online please ?

Dazed_and_C0nfused

sheslookinhot said:

sheramber said:

Are you trying to register  for the Government Gateway to claim the refund online?

Can you advise the process for claiming a refund online please ?

Are you trying to a Self Assessment refund or a PAYE refund (basically anything personal to you not from filing a tax return)?

sheslookinhot

Dazed_and_C0nfused said:

sheslookinhot said:

sheramber said:

Are you trying to register  for the Government Gateway to claim the refund online?

Can you advise the process for claiming a refund online please ?

Are you trying to a Self Assessment refund or a PAYE refund (basically anything personal to you not from filing a tax return)?

Yes, no SA involved. Gov.uk website says it will be dealt with over Jun-Oct. I can wait but if I can send a wee message online I would.

p00hsticks

Smurfsenior said:

I've overpaid tax and HMRC's website won't pay the refund unless I have a passport or driving licence photo, I have neither so can't get my money back. This must affect thousands of people. What can we do?

Can you expand a bit further ?
.
Do you actually mean that the lack of photo ID means that you are unable to set up a government gateway account which would enable you to tell them where to transfer the refund to ?

Have you spoken to HMRC and requested that they send you a cheque ? I've received tax refunds this way as executor of an estate, without any need for ID. 

Dazed_and_C0nfused

p00hsticks said:

Smurfsenior said:

I've overpaid tax and HMRC's website won't pay the refund unless I have a passport or driving licence photo, I have neither so can't get my money back. This must affect thousands of people. What can we do?

Can you expand a bit further ?
.
Do you actually mean that the lack of photo ID means that you are unable to set up a government gateway account which would enable you to tell them where to transfer the refund to ?

Have you actually spoken to HMRC and requested that they send you a cheque ? I've received tax refunds this way as executor of an estate, without any need for ID. 

This ^^^

If you can't get online (or choose not to) then you can just ask HMRC to send a cheque instead.

If you do nothing a cheque will be sent anyway 3 weeks after the refund was calculated.

https://www.gov.uk/tax-overpayments-and-underpayments/if-youre-due-a-refund

The above assumes this isn't a refund from a Self Assessment return.