Virgin / Clydesdale / Yorkshire bank aaagh

No_worries

Not been on here a while but after 4 hours on phones and on-line this morning I am at my wit's end with this triumvirate.

I had a Clydesdale account, and a Yorks Bank ISA and a Virgin M Plus account which 'arrived' because they took over Clydesdale ... yet they are  not on the same dashboard, can't be integrated, and each requires different sign in routines. I wish to move a poor 1% ISA Yorks to Virgin 4.25%, I was told on phone after 50 minute wait I could do this on line with 90 day penalty but no way is it possible.  The whole thing is a complete mess, just goes around in circles, and can't even access the account unless I accept paper-free!

Is it just me or am I about to be overwhelmed by others with similar frustrations?

tony_1

Open the Virgin 4.25 during form filling in -  use transfer in section fill in with the Yorks 1% details.

Thats how i did it for the Virgin isa transfers i have done.

tony_1

Mine have not been to the Virgin 4.25 but others recently  but I am sure someone else will confirm who has a Virgin 4.25 isa which they transferred into

No_worries

tony_1 said:

Open the Virgin 4.25 during form filling in -  use transfer in section fill in with the Yorks 1% details.

Thats how i did it for the Virgin isa transfers i have done.

Thanks Tony will try that … 👍

soulsaver

Read others' tribulations...
https://forums.moneysavingexpert.com/discussion/6419407/virgin-1-year-4-25-transfer-glitch

gwapenut

Virgin are a gang of clowns and best avoided unless the rate is at least 0.5% better than anything else.