We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Smart Meter Replacements when it does not work

vh59
vh59 Posts: 1 Newbie
in Energy
My energy provider refuses to replace the Smart Meter I inherited when I bought the property last year. They have directed me to a website of their preferred supplier to purchase one at over £50.00 !!!!!!!

Comments

  • MattMattMattUK
    MattMattMattUK Posts: 12,667 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    vh59 said:
    My energy provider refuses to replace the Smart Meter I inherited when I bought the property last year. They have directed me to a website of their preferred supplier to purchase one at over £50.00 !!!!!!!
    I am guessing that you mean the In Home Display (IHD) and not the smart meter, as smart meters are not user replicable. If you do mean the IHD then yes, they are under no obligation to provide you with one. 
  • EssexHebridean
    EssexHebridean Posts: 25,896 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    There are apps you can use which will enable you to see the data from the Smart Meter itself - a lot of posters here recommend Bright. 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    £100k barrier broken 1/4/25
    Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
    SOA CALCULATOR (for DFW newbies): SOA Calculator
    she/her
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi,
    yes Matt is correct, if you wish to record your usage and cost then set up a wee spreadsheet, take daily/weekly/monthly readings, and input to spreadsheet, allows you to monitor  usage and cost.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.9K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture