NCD - Loss of Years Due to Working From Home

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Good Afternoon, Since the first Covid lockdown I have found myself working from home, travelling to the office very rarely. Due to this we became a one car family and I became a named driver on my wives' car insurance. We have recently been requested to return to working in the office, on certain days and due to this I purchased a car and obtained car insurance. When asked for proof of my NCD I forwarded the last insurance paperwork I held, which related to 2 years back. Insurance company have informed me that due to the gap I have lost those years and will return to zero. I informed them that I had still been driving during that period and that I was a named driver on my wives' insurance, had no accidents, fines etc. but have just been told that as not my insurance policy I am back to zero once again. Surely this cannot be correct?
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I think if you stop for a year, you should be ok but more than two it's back to zero.
You could try a broker and see if they know anyone who will do a reduction based on it, but after fees etc you may not be better off.
It surely can.
The loss of NCD is not due to you working from home - many people have been WFH and still have their NCD. It was due to you no longer having your own insurance policy.
You may find an insurer who will give you some credit for being a named driver on your wife's policy, but they're a rarity so you'll need to hunt around.