Still chasing after prove it letter

teekay_tk Forumite Posts: 60
Ninth Anniversary 10 Posts Name Dropper Combo Breaker
Hi all
I sent a prove it letter to the debit collector. They have come back to say that they are sure about the account is with Sky and relates to payment being stopped (wrong). Anyway, they said for more details I need to log into Sky and get the details. 

Will this not constitute harassment as per my prove it letter?

What can I do about this?


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