British Gas Referral 7 November 2022 at 2:50PM edited 7 November 2022 at 3:15PM in Consumer rights 3 replies 153 views

ash786_11

Not sure if this is posted in the right category, I purchased a British Gas Boiler cover back in Jan 2022, I also referred one other person and at the time they were giving £100 from amazon to both myself and the person I referred. I still haven't received the voucher and British Gas has stopped answering or providing an update on when I would receive it, the person I referred has received it.

I was wondering if I could put in a small claim against them for not honouring the referral, as my policy will be running out in the next 2 months. Is there anything I can do? I don't have any other policies with British Gas only the boiler cover.

Aylesbury_Duck

What were the terms of the deal?  Was there a "while stocks last" clause, for example?  You'll need to know the terms if you're considering court action.

sheramber

Have you made a complaint?

https://www.britishgas.co.uk/complaints.html

ash786_11

Thanks just been on chat to complain, they advised they would send the voucher out in 14 working days.