Probate Office

Hi, Does anyone know any other way to contact the probate office, they do not answer the phone or are available for webchat.
Do they have anyone working there, applied for probate in july!! I am dealing with a will where the person died in April 2021. The reason for applying so late I was trying to find a lost pension from the late 70,s. It has eventually been found and they require probate before releasing the funds


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