Spilt coffee at a salon - cleaning bill
in Insurance & life assurance
3 replies 296 views
I am just seeking some advise. I had my nails done with a girl who works from home for a couple of years now. I accidently spilt a coffee on the carpet which she never told me not to bring upstairs in her beauty room. At the time I was mortified and so apologetic. I dabbed up all the coffee and asked if I can clean it for her. She reassured my it was fine, many people do this.
Next day I asked if it had cleaned up OK and she said she haven't tried (been sat there for 12h plus) and that somebody else did same thing. She said it wasn't my problem.
Week after she has told me I will be told how much to pay for cleaner as her carpet is mouldy. No images or proof sent from her. I don't think this is the case. Or it would have beeb resolved if she cleaned it in time or let me do it.
I said to her that I am sorry and I can afford to pay the bill. I am sure home or business insurance should cover this for her. Apparently she said it doesn't.
Do I need to pay legally for the damage as a client? If I did thus by accident at a salon or restaurant I wouldn't not need to. She room upstairs is her place of work therefore I see it as the same.
Please can you advise as I don't want her to become nasty and cause conflict.
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I wouldn't worry about it anyway unless she goes legal, any sensible business would just write it off as one of those things.
Coffee could slightly stain but going mouldy means no effort was made to clear it up and for multiple days. So, there was no mitigation of damage by her.
In reality, cleaning would be cheap, even if left for a week before cleaning it and needing a professional company. Maybe around £125. she can claim that as a business expense and reduce her tax bill. So, its closer to £100. A figure that no business person would go chasing from clients. Any liability on you is questionable to begin with and any attempt to obtain money from you via the small claims court would be high risk to her and come with costs that are greater than the amount being claimed.
I would politely refuse
I wouldn't worry about it too much. You may, however, have to find someone else for a manicure.