Problem with Moto G5+ mobile phone. 7 July 2022 at 5:57PM in Techie Stuff 4 replies 51 views

TUVOK

My Moto G5+ mobile is not updating my incoming emails, sometimes it is over a day before I receive them.
I have tried closing down, re-starting, nothing works.
Can any one help please

bob_a_builder

Memory Full ?  Close to full ?
Co-incidentally We had that same issue on a G5 this week too - don't think its G5 specific though

Free up photos in Google photos ?
Free up memory be deleting large images/videos in WhatsApp - Storage and Data in WhatsApp settings ?

The_Fat_Controller

What email APP are you using ?

Are you receiving emails to just one address ?

Is your INBOX close to being full ?

Neil_Jones

TUVOK said:

My Moto G5+ mobile is not updating my incoming emails, sometimes it is over a day before I receive them.
I have tried closing down, re-starting, nothing works.
Can any one help please

Data Saver on?

Mobile network? Wi-Fi?  Hotspot/Tethered?  Something else?

What app is this?

If its something like Yahoo or Outlook.com can you sign into the websites?

TUVOK

Thanks for all three replies, I'll work my way through your suggestions and report back whether it solves my problem? then your suggestions could help others, or if no joy come back for more help.