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Phone number please - Stamps Swap out refund for postage

edited 23 June 2022 at 10:05AM in Ebay, auctions, car boot sales, post & parcels
6 replies 324 views
TopherTopher Forumite
633 Posts
Part of the Furniture 500 Posts Name Dropper Combo Breaker
I successfully swapped out over £200 worth of stamps, paid £6.85 for delivery, received the replacement stamps to the exact value of what I'd swapped, but didn't get the £6.85 refund for my postage costs. I found a phone number - I think someone on this forum had helpfully put it in a post. I contacted a help line via the number, got assurances that the £6.85 was going to be sent. The story goes on with two further phone calls, acknowledgement that I'm entitled to the refund each time, but no refund. I've now lost the phone number to call back. Has anyone on here tried this and got the phone number please. I'm determined to try again and would appreciate the contact details. I have scrolled back, but not found what I'm looking for. 


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