Return of £250 to seller RM or EBay ? 10 May 2022 at 11:09AM in Ebay, auctions, car boot sales, post & parcels 4 replies 291 views

Captain_Maniwaring

Returning a faulty item to seller ,I have had a label generated , but would that be enough insurance to cover the item ? 

Or would it be safer to pay the £7 odd myself for the £250 insurance cover and send to the same address as on the EBay label
Thanks

IftiBashir

As the label was provided to you by eBay/the seller, you are covered regardless as far as I'm aware. 
If you use your own label and it goes missing, then the responsibility for filing a claim with RM etc is with you, rather than the seller. 

Captain_Maniwaring

Thanks - yes that makes sense - looking at the label provided it only covers up to £100 for sending a £250 item - surprises me that EBay allows this option when they know how much the item was sold for - so if it does go missing they would have to bear the shortfall I assume

TripleH

They / buyer. Doesn't matter, what does is that it won't be you although I'd get proof of posting to cover you.

I think it would be the buyer who took the hit for not sending an adequate insurance label themselves when they had the opportunity.

theonlywayisup

Captain_Maniwaring said:

Thanks - yes that makes sense - looking at the label provided it only covers up to £100 for sending a £250 item - surprises me that EBay allows this option when they know how much the item was sold for - so if it does go missing they would have to bear the shortfall I assume

If eBay have provided the label and you haven't paid for it then the responsibility of the parcel doesn't lay with you.

It may be a £250 item but someone somewhere may have purchased it for a lot less in order to resell.