Repair PCP

I have a new PCP car not to be handed back for 3 years. The car is used for my job and yesterday I came to it and there are 3 deep scratch’s along the middle of the rear passenger door one quite deep. How do I go about repairing it, do I have to take it back to the dealer ship or can I get it done independently and hope the colour matches? I can’t find anything in the T&C’s


  • The_Fat_ControllerThe_Fat_Controller Forumite
    2K Posts
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Any damage will be assessed when you hand the car back and the criteria will be in the PCP contract.

    Toyota even supplied me with a card that shows their definition of minor scratches and dents.

    You can get it repaired wherever you want.
  • [Deleted User][Deleted User] Forumite
    0 Posts
    1,000 Posts Second Anniversary Photogenic Name Dropper
    PCP has official industry guidelines on how long/deep scratches have to be in order to be chargeable vs wear and tear. If it's personal PCP and you intend to hand it back/change after 3 years, I would suggest getting it done now as, by the time 3 years is up, whether it was done at a dealer or independent isn't likely to be a major issue. My local Mazda dealer gets people in to do spraying for example anyway.
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