Co-operative bank has blocked my account

PTC230

Co-operative bank has blocked my account Because I did not go into a branch and answer a few questions about my account in time.

Today I went in and they explained it to me and I answered there questions and she said she was unblocking the account. But I have just put my card in the cash machine and it still is failing to show a balance (like it did last night)

tacpot12

Some card systems only update overnight. I would try again first thing tomorrow morning before contacting them. There is a good chance it will work. 

PTC230

its a visa debit card. Dose the bank need to notify the card company and dose this take time?

you say overnight well its 23.54 now!

Thanks

Thrugelmir

PTC230 said:

its a visa debit card. Dose the bank need to notify the card company and dose this take time?

you say overnight well its 23.54 now!

Thanks

Is it morning at 23:55 ? ........ there's a clue in the word over. 

WhoopsIDidItAgainITrolledWithYourHeart

PTC230 said:

its a visa debit card. Dose the bank need to notify the card company and dose this take time?

you say overnight well its 23.54 now!

Thanks

The bank is the card company.

Overnight is at least after midnight, but many do so several hours after that.

Ergates

WhoopsIDidItAgainITrolledWithYourHeart said:

PTC230 said:

its a visa debit card. Dose the bank need to notify the card company and dose this take time?

you say overnight well its 23.54 now!

Thanks

The bank is the card company.

Overnight is at least after midnight, but many do so several hours after that.

Many banks don't process their own card transactions directly, so the bank may well *not* be the card company.

cymruchris

Try again in the morning - how many current accounts do you have? From the tone of your post would I be right in saying that them blocking your account has caused you some issues? It might be worth having a second account (if you don't have one already) with some funds in for emergencies - so if ever you lose access to your main account, or an ATM swallows your card - you've got a backup to fall back on. 

PTC230

its still blocked!

Ergates

PTC230 said:

its still blocked!

Give them a call/visit the branch