3 Roaming 29 January 2022 at 5:44PM in Mobiles 3 replies 169 views

will-he-payitoff

I have read about 3 stopping free roaming on new contracts and have been checking my emails about the same

I recieved this email on 26/10/21

Your minimum contract period is ending on 16/11/2021. Right now, you pay £8.00 a month† for a plan with 12GB of data, Go Roam, Unlimited texts and Unlimited minutes.

And on average you’ve used 2.8GB data over the past 3 months.

You have some choices

It’s important that you are on the right plan for you. You can choose a new contract with us - we’ve listed some options below. You can also find other offers on our website.

If you decide to do nothing, your services will carry on and you will continue to pay £8.00 a month†. Or you could get a new customer deal with another provider.

If you would like to cancel your service or change provider, please call 333 or visit our website here and choose ‘chat online’. You can do this without incurring an early termination charge. Further information is available at three.co.uk/EOCFAQ

I did nothing so am I still on the original contract with free roaming?

Neil49

I received a similar email when my contract was coming to the end of the initial 12 months and decided to let it roll on and make use of the free roaming (as you hope to do). 

Unfortunately I had a message at the end of the year basically saying that they were giving me one month's notice of the current agreement ending and I could either go onto their new terms (which excluded free roaming) or leave. You can expect to get a similar message in due course but I would hold on until you do.

I switched to O2 to retain EU roaming and I also benefit from a free weekly coffee from Caffe Nero (plus Greggs offers) which more than cover my monthly £6 O2 contract. 

will-he-payitoff

Thanks Neil

I have not had another email from them as yet so hope to carry on

My wife did get an email from 3 ending her contract without the choice to do nothing so is switching to O2, have not seen the coffee and greggs offer or do you get informed of them after switching?

BUFF

will-he-payitoff said:

 have not seen the coffee and greggs offer or do you get informed of them after switching?

O2 Priority https://priority.o2.co.uk