Query From Technophobe

in Mobiles
3 replies 121 views
PoGeePoGee Forumite
331 Posts
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I have always been a VM mobile, landline and broadband customer. My last mobile phone purchase was an unlocked one from Argos that has a dual sim. My kids were with giffgaff so to get the free giffgaff to giffgaff texts/ calls, I put a giffgaff sim in one slot and the old VM sim/ number in the other slot. I knowI need a pac code which I've got - just waiting on the new provider sim. Query - do I need to unlock the phone also? I called VM and they said 'no, as it's not our phone' but the new provider (online chat), said I would need to get the phone unlocked. Can someone help please?


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