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Discrepancy in credit balance from Igloo to Eon Next

I had £229 credit on my Igloo account. The last time I had bill issued by Igloo was 16/9 - 16 days before the supply ended. Noticed that only £122 was transferred to my Eon Next account. I worked out that my balance should be around £200 give/take a couple of quid.

What has happened to the c.£78 I was expecting to be transferred? I doubt I used £100 extra in electricity (no gas) in 16 days!

Still not got final bill from Igloo

Comments

  • MWT
    MWT Posts: 10,905 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    What has happened to the c.£78 I was expecting to be transferred? I doubt I used £100 extra in electricity (no gas) in 16 days!

    Still not got final bill from Igloo
    The answer will be in that final bill when it arrives...

  • I had £229 credit on my Igloo account. The last time I had bill issued by Igloo was 16/9 - 16 days before the supply ended. Noticed that only £122 was transferred to my Eon Next account. I worked out that my balance should be around £200 give/take a couple of quid.

    What has happened to the c.£78 I was expecting to be transferred? I doubt I used £100 extra in electricity (no gas) in 16 days!

    Still not got final bill from Igloo

    Did you make any direct debits payments to Igloo after 7th October ????
  • I had £229 credit on my Igloo account. The last time I had bill issued by Igloo was 16/9 - 16 days before the supply ended. Noticed that only £122 was transferred to my Eon Next account. I worked out that my balance should be around £200 give/take a couple of quid.

    What has happened to the c.£78 I was expecting to be transferred? I doubt I used £100 extra in electricity (no gas) in 16 days!

    Still not got final bill from Igloo

    Did you make any direct debits payments to Igloo after 7th October ????
    I did - £64 around 16/10
  • Astria
    Astria Posts: 1,448 Forumite
    1,000 Posts Second Anniversary Name Dropper
    It might be an estimated amount, won't be able to tell until you get your final bill!
  • I had £229 credit on my Igloo account. The last time I had bill issued by Igloo was 16/9 - 16 days before the supply ended. Noticed that only £122 was transferred to my Eon Next account. I worked out that my balance should be around £200 give/take a couple of quid.

    What has happened to the c.£78 I was expecting to be transferred? I doubt I used £100 extra in electricity (no gas) in 16 days!

    Still not got final bill from Igloo

    Did you make any direct debits payments to Igloo after 7th October ????
    I did - £64 around 16/10

    Answer they gave me on Friday " Any payments made after 7th October will be applied to your E.ON Next account early this coming week"


  • I had £229 credit on my Igloo account. The last time I had bill issued by Igloo was 16/9 - 16 days before the supply ended. Noticed that only £122 was transferred to my Eon Next account. I worked out that my balance should be around £200 give/take a couple of quid.

    What has happened to the c.£78 I was expecting to be transferred? I doubt I used £100 extra in electricity (no gas) in 16 days!

    Still not got final bill from Igloo

    Did you make any direct debits payments to Igloo after 7th October ????
    I did - £64 around 16/10

    Answer they gave me on Friday " Any payments made after 7th October will be applied to your E.ON Next account early this coming week"


    Just one DD on 18/10 for £69.
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