Small electrical item gone faulty, how long I am covered for?

edited 25 November 2021 at 5:24PM in Ebay, auctions, car boot sales, post & parcels
7 replies 173 views
patient_investorpatient_investor Forumite
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Hi all,

Bought small electrical item (battery powered) on eBay in September. Now, item broke after 2 months. Ebay says, I have 30 days protection and after that zero. That's their company policy. How about law in this country? Am I protected for longer for items bought online?
Seller is a china based business seller, I paid via debit card directly to eBay Payments. Seller is not interested at all, closed my return case, and ebay says 30 days gone, goodbye warranty and any protections.
What are my consumer rights on this one?

Debt & mortgage free since 2011  |  Financial independence since 2017


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