Letting agent entered property for viewings without 24 hours written notice as required

FTB2021HELP

canaldumidi said:

What is a little unclear from your posts is exactly what your preference is. Please select option!:

1) you are happy for them to have a key and access the property in your absence

2) you are happy for them to have a key and access the property in your absence, but only if you have advance notification (eg so that you can hide away valuables)

3) you are happy for them to have a key and access the property in your absence, but only after advance agreement of each visit

4) you would prefer to always be present rather than have the agent+applicants in your home in your absence

5) you would prefer to always be present rather than have the agent+applicants in your home in your absence, and only at specific times eg between 4.00 PM and 6.00 PM(or whatever) or 9 - 5 at weekends (or whatever).

Once you've decided in your own mind what you'd prefer, you can

* make that clear in writing and

* decide whether it's appropriate to change the locks (obv not if you are allowing access in your absence!).

The degree of flexibility you offer is up to you.

Thank you. I think option 3 is our preference. I have spoken to our landlords who have said they ‘fully support’ us in this. I will tell the agents option 3 clearly and in writing. 

canaldumidi

FTB2021HELP said:

canaldumidi said:

What is a little unclear from your posts is exactly what your preference is. Please select option!:

1) you are happy for them to have a key and access the property in your absence

2) you are happy for them to have a key and access the property in your absence, but only if you have advance notification (eg so that you can hide away valuables)

3) you are happy for them to have a key and access the property in your absence, but only after advance agreement of each visit

4) you would prefer to always be present rather than have the agent+applicants in your home in your absence

5) you would prefer to always be present rather than have the agent+applicants in your home in your absence, and only at specific times eg between 4.00 PM and 6.00 PM(or whatever) or 9 - 5 at weekends (or whatever).

Once you've decided in your own mind what you'd prefer, you can

* make that clear in writing and

* decide whether it's appropriate to change the locks (obv not if you are allowing access in your absence!).

The degree of flexibility you offer is up to you.

Thank you. I think option 3 is our preference. I have spoken to our landlords who have said they ‘fully support’ us in this. I will tell the agents option 3 clearly and in writing. 

As there is always a (hopefuly small) risk of the agents still ignoring this preference, or one of their staff getting carried away by a pushy applicant who 'wants to view today!", I suggest you make clear in your letter/email that you have agreed this with your landlord (their client). It's not just you as tenant telling them they need agreement, it's their client also. And copy him in on the letter/email.

Mantis_Toboggan

Change the locks and tell them that will need to give you, at the very minimum, 24 hours notice and that you have to be present during all viewings.

You are entitled to the quiet enjoyment of the property, that was a serious breach of your privacy.

lookstraightahead

We exchanged then had a cross over after completion like you have.

Reiterate to them because sometimes if you rent people think you're happy to have people traipsing through your home for some reason.

if you're worried about getting your deposit back, you'll be in your new home by then but keep this on the back burners if any silly games are played.

Remember you are still paying for your home. It's still your home and will be til you move out.