Ccj unfair

Davey29uk

Hi all 

Apologies if there was similar post already I have been sitting on the forum till 3am could not find anything.

So few  years ago I had broadband with talk talk... story short I had no internet connection since November 2018 called them several times been promised "we working on it' and "your internet will be working soon" beggining of December  2018 I have called them again they agreed to send engineer he came a in week later to change cables and been told it should be back running within 24 hours.... It hasn't so I called them again they send another engineer then been told the router is broken, so I went and buy router same day.... And no internet still....chirstmas come and still no interned January they send me a bill (normal bill again) so I cancelled my direct debit and called them to be told they apologies but there's and issue somewhere in Manchester so 16th January I have went with another provider......since then I moved to another accommodation last year I had latter form debt collector for cancellation fee and Bill for December contacted debt collector and explained the situation to them 

Davey29uk

Sorry i just pressed post comment by mistake ,

So I explained situation to them and they said they will contact talk talk and stop 

Recently I have received bulk about 30 letters that have been send it to wrong address.. a flat street above me form debt collector (different one ) 
 solicitor and ccj  "different dates " that I have to pay them 1700£ now 

What can I do In this situation what my options are ? 

Thank you 

sourcrates

Unfortunately this is what comes of just cancelling the DD and hoping that will sort the problem, it doesn't.

You should have made an official complaint to talk talk, and followed there complaints procedure, whilst continuing to pay the bills, it irks I know, but bad service does not automatically release you from a contract, that is why these companies have a complaints process.

Your complaint would most likely have been found in your favour, and suitable redress paid to you, instead, you now have a CCJ which you can only remove by applying for a set aside motion, at a cost of £255.00.

You would then be back to square one, and have to go through the entire complaints process again, all very messy and expensive.

nyermen

Hi sourcrates,

You may want to clarify to them (sorry i'm unclear with CCJ's at a wrong address) - do they have a CCJ at Davey29uk, 123 Dave29uk's street, somewhere ville?  Or does a non-existant davy29uk, of flat b, 125 Dave29uk's street have a CCJ?

It doesnt sound like its an old address, rather an incorrect one?

Jude57

nyermen said:

Hi sourcrates,

You may want to clarify to them (sorry i'm unclear with CCJ's at a wrong address) - do they have a CCJ at Davey29uk, 123 Dave29uk's street, somewhere ville?  Or does a non-existant davy29uk, of flat b, 125 Dave29uk's street have a CCJ?

It doesnt sound like its an old address, rather an incorrect one?

Legally, as long as the creditor has used all reasonable means to verify the address (and it's far from clear whether letters were wrongly addressed or wrongly delivered by Royal Mail) then it's unlikely the Court will withdraw the CCJ. It appears that the OP hasn't updated TalkTalk on haircuts s current address and has been very passive in dealing with his debt. He received at least two letters last year so he was aware of the debt. If he'd known how to deal with it per @sourcrates advice above, he could have avoided the CCJ. It's a shame he didn't seek advice then.

Just to add, companies are not obliged to incur unreasonable costs in tracing absconded debtors and for this sort of sum, minimal effort has likely been expended.