Double gas account, i want to close one of them what is a nightmare
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hi, i need some advice here.
Recently i have moved home, i asked british gas to move my accounts to my new address. Meanwhile my agency set me up with octopus already, i liked the rates so i decided to cancel my british gas accounts. Electricity was not a problem, gas still is. they cancelled my electricity account over an online chat, but i have been told that i have to ring the number for the gas. Since i had about 5-6 phonecalls to british gas who keep saying a need to contact my new supplier and they will know what to do, but all they can do is tell me that yes they are the supplier of my address. How can i finally get rid of british gas? they started to charge me as well and i'm paying 2 suppliers for gas...
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