EON Website

TailorA

Hello, can anyone tell me why we cannot as customers log into the EON website, I keep getting told by the EON customer service representatives that they are carrying out maintenance issues, but this has been going on for weeks.  The EON website is not upto to date with information either.  Is anyone else experiencing the same issue and perhaps enlighten me about why the EON website is down for this long.  Surely in this day and age, it can't take so long to fix.  Please advise, thank you.

Elmer_BeFuddled

I've been logging in daily for the last eight days, from giving readings to getting bill (and I've just done it again).
Maybe try clearing cookies from your web browser(s).

TailorA

Thanks for you advice, I tried logging in via my phone, but still get a message “

Our website isn't working at the moment but we'll fix it as quickly as we can.”

Bizarre, you can log in!

stewie_griffin

It's working fine for me as well.

Is this the page you're using to login https://www.eonenergy.com/login

eeel

I've been accessing the EON website for years using the same computer and IP address, but in the last few days I've been getting "Error 1020 Access denied".   I've tried eMailing but to no avail, either no reply or eMail address no longer in use.

MalMonroe

I used to be an E.on customer but they were so useless and messed up my account so badly that I left after 12 months and they ended up paying me £85 compensation. That's my experience of E.on. Worst energy supplier I've ever used.

MalMonroe

eeel said:

I've been accessing the EON website for years using the same computer and IP address, but in the last few days I've been getting "Error 1020 Access denied".   I've tried eMailing but to no avail, either no reply or eMail address no longer in use.

You've been with them for years?? Even Martin would say "time to switch!!" E.On is absolutely useless. And expensive.