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Cancellation/refunds on UK holiday this year?

TUVOK
TUVOK Posts: 515 Forumite
Sixth Anniversary 100 Posts Name Dropper
edited 10 February 2021 at 12:08PM in Coronavirus travel help & info
My son wishes myself and my partner to go on holiday with him and his partner.
The arrangements would be two separate holiday chalets, and he is thinking of late May/early June.
He is informing me that the holiday owner is promising in print(if that makes any difference?) full refund or vouchers for another time in the event of cancellation due to Covis19.
I am very wary of obtaining full refunds etc in the event of being unable to travel due to whatever issue with Covid19 preventing us.
In my experience guarantees very often have to be fought for in these cases using legal assistance.
Am I being too wary or not, any help/advice would be welcomed.
Thank you.


Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 8 February 2021 at 7:24AM
    You need to check the exact terms to see if it covers your likely scenario. ie who cancels and why. 

    But rarely are guarantees 'fought for with legal assistance'.
  • sheramber
    sheramber Posts: 21,259 Forumite
    Tenth Anniversary 10,000 Posts I've been Money Tipped! Name Dropper
    Will teh guaranteed refund cover both chalets or only one , if the reason for cancellation only applies to one party. Say, one person has to self isolate.would the other family still want to go?
  • TUVOK
    TUVOK Posts: 515 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    Thanks for the replies, much to investigate!
  • twopenny
    twopenny Posts: 6,958 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Many places are now realising that they have to work with this and offering refunds or postponement but it will depend on what they are covering. Good that they've put it in print. You need to see that.
    Is it just government restrictions, you falling ill or the whole self isolation thing?
    If it is a problem it may be worth seeing if there is any holiday insurance covering this. I think probably not because it's to great a likelyhood that many will have to cancel.
    But the essence is what do they call a good reason for cancelling. Also would you want to go if your son and his partner couldn't?

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  • TUVOK
    TUVOK Posts: 515 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    Many thank you for your reply.
    I have researched more into this problem and it would seem that many lets are sheltered behind a letting agency, which means I believe that in some cases the agency you booked with would or could say no to a refund, then it's a case of trying to get the refund from the actual owners.
    Some I'm sure would be excellent in this regard, others might not be and with this type of holiday could be an expensive matter.
    As it would seem, perhaps fairly that even the government is unsure about where we will be in a few months time, I am putting the idea of an early break on the back burner, it seems fraught with problems at the moment.

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