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I agree with Doozergirl and others about the poker face too. We're first-time buyers and found a maisonette we could see ourselves living in for a few years. After our first viewing with the estate agent, we asked to meet the vendor, so he knew we were interested. We were friendly, nice and enjoyed chatting with the vendor for over an hour over a tea. Found out more about him. Why he was moving and where he was moving to. It made everyone feel more relaxed and allowed us to see the place again. We made a first offer under the asking price and after a bit of negotiation, met the vendor in the middle - this was useful because it allowed us to know the price the vendor was actually prepared to accept. We had already done our own checks of prices in the area, so we knew what comparable properties were going for plus the vendor said he was open to offers.
He has accepted and we're now in the process of all the other bits. Fingers crossed we can get it over the line - the agent has not delisted the property from sale yet as they are awaiting solicitor details from the vendor so I'm cynically expecting us to be gazumped. But no point in worrying about things beyond my control. If it goes through great. If it doesn't, well, I'd be disappointed but we'll find something else.
But yes, be nice. Business is about people no matter what shows like The Apprentice might lead you to think. They're just melodrama for entertainment purposes. I freelance and if I was aloof, cold or just a bit of an a-hole towards any of my clients, I wouldn't get repeat business.
Enjoy the whirlwind! Now back to my own...