Royal London Policy - Payment Dispute
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I just found a bag of unopened letters from ages ago, probably from when I moved way back in 2006. One of them was from the Royal London informing me that my policy had matured and I was due a sum of money. In order to claim, I needed to fill in an enclosed form, get is witnessed and then return. I didn't know I even had this policy, and it seems to be something my Dad took out for me. I called them last week, they said they could see the policy, but didn't give me any further info and said they'd be in touch. I received a curt letter today stating that they issued a cheque and they don't have records further than 6 years back. As a 30-year-old, living in rented accommodation I would have recalled the £4k windfall, and I certainly never received or cashed a cheque. They also only had my parent's address until as of last week. I called again today, and the chap on the phone said he could see the cheque had been issued as a status, but couldn't tell if it had been cashed. I really don't know what to do. I doubt my bank will have statements that far back. Wouldn't it be on them to prove the cheque has been cashed? Kinda glum, as that sort of money right now would be a game-changer. Any advice would be appreciated.