Smartphone battery is full at 62%

Evening all,

I've got a problem with my smartphone. The battery is saying that it's full at 62% and will not charge any more. Here is a screenshot from the Ampere app:



Does anyone know what I need to do to fix this? Do I need to buy a new battery for my phone? The app says that the battery health is 'Good'. 

Thanks

Comments

  • Devlin1976
    Devlin1976 Posts: 27 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    You could try to re-calibrate the battery,but this isn't guaranteed to work.
    • Discharge your phone fully until it turns itself off.
    • Turn it on again and let it turn itself off.
    • Plug your phone into a charger and, without turning it on, let it charge until the on-screen or LED indicator says 100 percent.
    • Unplug your charger.
    • Turn your phone on. It's likely that the battery indicator won't say 100 percent, so plug the charger back in (leave your phone on) and continue charging until it says 100 percent on-screen as well.
    • Unplug your phone and restart it. If it doesn't say 100 percent, plug the charger back in until it says 100 percent on screen.
    • Repeat this cycle until it says 100 percent (or as close as you think it's going to get) when you start it up without it being plugged in.
    • Now, let your battery discharge all the way down to 0 percent and let your phone turn off again.
    • Fully charge the battery one more time without interruption and you should have reset the Android system's battery percentage.
  • forgotmyname
    forgotmyname Posts: 32,877 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 20 July 2020 at 4:49AM
    The app is misreading the data. Report it to them.

    Probably a lot of phones that do not report the battery status in a way the app expects.

    My app on arduino said the battery was charging in use and discharged when connected to the charger. 
    Some fool (may have been me) got the equation backwards.  :)


    Censorship Reigns Supreme in Troll City...

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    What does your phone show in Settings >  Battery? What about when you plug it in? (i.e. is it a battery fault? A phone fault? An app fault?)
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.1K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243.1K Work, Benefits & Business
  • 597.4K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.