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Exit Fees within my final 50 days

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Exit Fees within my final 50 days

4 replies 79 views
swainstongswainstong Forumite
4 posts
Part of the Furniture First Post Combo Breaker
I have asked British Gas if I will be charged a penalty fee if I leave within my final 50 days and they have said yes I will be charged.

I am on the British Gas, Energy Plus Protection Green Aug 2020v2 ensing on 31 Aug 2020.

The Energy Club however claims  I can exit without any penalty fees.
Any one have more info please.


Replies

  • MWTMWT Forumite
    1.1K posts
    1,000 Posts Name Dropper
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    It is 49 not 50, but yes, you can switch without penalty in the final 49 days.
  • swainstongswainstong Forumite
    4 posts
    Part of the Furniture First Post Combo Breaker
    I have re-contacted BG and the advisor has now told me I am free to exit without penalty, that is not what the advisor had me believe yesterday. I have both transcripts to back up as eveidence just in case.
  • matelodavematelodave Forumite
    5.5K posts
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
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    If the question you asked was the same as the one at the start of this thread then the answer would have been yes. Had you said 49 days then the answer would have been no.

    You need to ensure that you ask the correct question to get the correct answer
    Never under estimate the power of stupid people in large numbers
  • Gerry1Gerry1 Forumite
    3K posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    I sincerely hope you're not in your final 50 days ! 
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