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Barclaycard chargeback for cancelled holiday - any success stories?

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  • Limechase
    Limechase Posts: 17 Forumite
    Fifth Anniversary 10 Posts Combo Breaker
    I did a chargeback on a Barclays debit card against a cancelled flight by Lufthansa, whilst they said they would refund me, 10 weeks later and they still hadn't, so I asked for a debit card chargeback, I recieved my money back last week, after only about 3 weeks after asking Barclays, however it does say they could still snatch it back if the investigation goes against me. I hope this doesn't happen, but cant see why it should, as they cancelled my flight,... end of...

    I have also tried this with Holiday Extras, who I had booked a hotel at the airport & car parking, again, they cancelled when the hotel closed..They tried the old, this is a non refundable item rouse.... I am still waiting to hear on this one...
  • born_again
    born_again Posts: 24,114 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    I raised a chargeback today for a cancelled holiday (payments were to a third party provider who is offering vouchers). Has anyone successfully obtained a refund? They are stating it may take 8 weeks.
    Looks like 8 weeks for chargebacks is becoming the norm. That is our advised timescale now. Also we are working on a 4 week backlog of callbacks. (sorry can't say who)
    This is only going to get worse as more co's fold.
    Life in the slow lane
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