Gmail on Office Outlook 2013

J_B
J_B Posts: 6,732 Forumite
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I've set up the 'new' PC and put Office 2013 on it (as discussed in previous threads)
I set up a hotmail address (name@hotmail.com) for the MS account and that works fine in Office Outlook 2013
I thought it would be good to have a gmail account too so set up name@gmail.com which works fine on webmail but I can't for the life of me, get it to work on MS Outlook
I've tried IMAP and or POP with auto install and then manual install with every SSL/TLS etc setting combination and port setting that I can find, but all to no avail.

Has anyone got any hints as it seems I'm missing a trick somewhere!

Comments

  • parcival
    parcival Posts: 949 Forumite
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    You may need to actually log into your Gmail account and enable IMAP. I had to do this.  If you are using POP this has to be enabled as well. Have a good look at all of your security settings on your Gmail account.....
  • Neil_Jones
    Neil_Jones Posts: 9,519 Forumite
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    Have a look at this:

    If you have two factor verification on you need to generate an app password for Outlook (this is not the same as your Gmail password), otherwise you need to change a setting on your account for less secure apps.

  • J_B
    J_B Posts: 6,732 Forumite
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    parcival said:
    You may need to actually log into your Gmail account and enable IMAP. I had to do this.  If you are using POP this has to be enabled as well. Have a good look at all of your security settings on your Gmail account.....

    Have a look at this:

    If you have two factor verification on you need to generate an app password for Outlook (this is not the same as your Gmail password), otherwise you need to change a setting on your account for less secure apps.

    Did everything in the support.google link above as well as enabling pop and imap and left Outlook 2013 to fill in the settings itself which gave this error message
     
    Then went in and filled in the settings manually the same as on my own gmail account and got this

    An interesting (?) project during lockdown!!!

    :D
  • DoaM
    DoaM Posts: 11,863 Forumite
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    On my PC (using Outlook 2019 but the settings should be similar for 2013):

    Incoming Mail: Server = pop.gmail.com; Port = 995; Tick for encrypted (SSL/TLS) and Require password (SPA)
    Outgoing mail: Server = smtp.gmail.com; Port = 587; Encryption STARTTLS; No tick for SPA, Tick for (SMTP) needs authentication, Choose Use same settings radio option

    I have 2FA enabled so the password in the Incoming Mail section is the app password not my Gmail account password.
  • J_B
    J_B Posts: 6,732 Forumite
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    edited 12 April 2020 at 10:37PM
    DoaM said:
    On my PC (using Outlook 2019 but the settings should be similar for 2013):
    Thanks - will have another go tomorrow ...

    EDIT - I just checked the settings on my own PC, I use Thunderbird and they nearly match yours except the outgoing server port is 465
  • grumpycrab
    grumpycrab Posts: 5,016 Forumite
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    DoaM said:
    Incoming Mail: Server = pop.gmail.com
    Outgoing Port = 587; Encryption STARTTLS
    J_B said: outgoing server port is 465
    For Incoming Mail set to pop I assume "Leave a copy of messages on the server." is ticked?
    SMTP port 587 is for TLS (STARTTLS the same I guess)
    SMTP port 465 is for SSL
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • DoaM
    DoaM Posts: 11,863 Forumite
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    grumpycrab said:
    For Incoming Mail set to pop I assume "Leave a copy of messages on the server." is ticked?
    Yes it is .. when I download emails in Outlook they archive online to the All Mail folder. :)
  • J_B
    J_B Posts: 6,732 Forumite
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    DoaM said:
    On my PC (using Outlook 2019 but the settings should be similar for 2013):

    Incoming Mail: Server = pop.gmail.com; Port = 995; Tick for encrypted (SSL/TLS) and Require password (SPA)
    Yes to all of the above
    Outgoing mail: Server = smtp.gmail.com; Port = 587; Encryption STARTTLS; No tick for SPA, Tick for (SMTP) needs authentication, Choose Use same settings radio option
    I needed TLS and not SSL ... then it all worked!
    I have 2FA enabled so the password in the Incoming Mail section is the app password not my Gmail account password.

    For Incoming Mail set to pop I assume "Leave a copy of messages on the server." is ticked?
    SMTP port 587 is for TLS (STARTTLS the same I guess)
    SMTP port 465 is for SSL
    Finally, got it

    Thanks D/M and G/C
    The correct settings  (well, the ones that worked so I'm going 'ain't broke, don't fix') I've added to the above quote ...

  • DoaM
    DoaM Posts: 11,863 Forumite
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    https://www.limilabs.com/blog/ssl-vs-tls-vs-starttls-stls

    I recall TLS being required when I used to use O2013 ... STARTTLS was applied by default when I went to O2019. :)
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