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Travel Insurance/Credit Card Holiday Deposit Recovery

TobyReed99
TobyReed99 Posts: 1 Newbie
edited 19 May 2025 at 4:40PM in Coronavirus Board

I am writing to ask for advice on recovering money for holidays I have booked which it seems are unlikely to go ahead, following the COVID-19 pandemic. I have booked two holidays on my Nationwide Credit Card and I currently have travel insurance with my FlexPlus account. I have paid the deposit for these holidays and am due to pay the remaining cost of the holidays in July and August and was wondering if I could receive some advice on if and how I could claim back my payment, along with how much I would be entitled to recover. Any information on this matter would be greatly appreciated.

Kind Regards,

Toby Reed


Comments

  • I’m not an expert by any means but to my knowledge,  your options are:
    1. Cancel now and you lose the deposit and have to pay any other cancellation fees applicable. Check how much this is with the travel company. Travel insurance won’t cover your costs with this.

    2. Carry on paying as usual. It’s very likely this travel disruption will continue towards the end of the year. So if the FCO advice against travel to your destination is still in place around July, the travel company will cancel the holidays. You’d be entitled to a refund (under EU law which we’re still subject to) from the travel company you booked with, even if they try to fob you off with vouchers or an option to change dates. Some travel insurers cover you for this. Check with yours.

    3. As a last resort, as you’ve paid at least £100 of the holiday with a credit card, you could make a section 75 claim as the card company is as liable as the travel company.

    Hope this helps.
  • Caz3121
    Caz3121 Posts: 15,925 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    https://forums.moneysavingexpert.com/discussion/6118171/travel-insurance-credit-card-holiday-deposit-recovery#latest
    • You'll need to weigh up the risk based on what you've paid so far and what you've yet to pay, but this is likely to be a bad idea.

      The Association of British Travel Agents (ABTA) warns if you're paying in instalments for a holiday and stop paying because you fear your holiday will be cancelled or you don't want to go, you are effectively cancelling the booking.

      This means that if the booking is subsequently cancelled by the operator you won't get your money back, whereas if you continue to pay and it's then cancelled, you would get a refund."

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