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I booked a non-refundable room in a hostel. Any chance of getting the money back?

Nuada7
Nuada7 Posts: 3 Newbie
First Post
edited 19 May 2025 at 4:40PM in Coronavirus Board
As the title. I'm supposed to be going to Cape Town in April but obviously can't be there. When I booked I selected the non-refundable option... Would quite like some of that money back as it was about ~£250 for two of us.
Wondering if I can charge back on my credit card, or should I try to negotiate? It's not covered on my travel insurance I believe as it all stems from coronavirus.

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No, you can't charge back on your credit card.

    You can ask for the retailer for some goodwill, but that's all.

    You'll get a refund if the provider cancels the trip.
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