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Dealing with aggressive debt collectors
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Does anyone have any experience with dealing with aggressive debt collection agencies? I owed £12000 but they keep adding charges on without notice and now it’s grown over £15000 in less than 2 months. I have tried negotiating to pay monthly and then through my DMP with PayPlan but they’ve refused (apparently under instruction from the creditor). Does anyone know what my rights are with regards to all these added fees?