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Pension Advice Guaranteed Minimum payment

Has anyone having issues obtaining information on their Guaranteed Minimum Pension?
I have a pension with previous employer which matured last year when I turned 60. Have been trying to get information regarding this since November. It was in 2 parts a AVC  and a final salary. Delay seems to be linked to the guaranteed minimum part of the pension.
Company are not very forthcoming with paying out.
Anyone else in similar situation?
Shads

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