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Anger as British Gas prepayment customers struggle to top up - MSE News

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Scores of British Gas customers have taken to social media, venting their fury at the big six supplier as they were unable to top up their prepayment meters last night – leaving some without heating and electricity...
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If people are burning up all their credit, and then going into their emergency credit and spending all of that too, and only then attempting to top-up, leaving them without any heat or the ability to cook for their children, they should be be reported to social services on suspicion of child neglect.
#NoSympathy
I too hope I never become ill, but I'm sure I will do. If the coronavirus doesn't get me, I'm sure something else will.
As for my financial position, you sadly have no idea what financial dire straits I'm already in, but my kids have and will always come first.
But this wasn't about financial hardship. These people seemed to have the money in their accounts ready to spend using their smart phones.