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Buyer using freight forwarding service - how do I protect myself?
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Although I don't sell internationally, and don't use GSP, a buyer using a freight forwarding service in Northern Ireland has won one of my auctions. The address they've given is a DPD depot in Antrim, which I understand forwards parcels on to customers in the Republic of Ireland and charges them a fee for the service. I'm guessing this works in a similar way to the GSP - I get the parcel to the Antrim DPD depot, and from that point on DPD take responsibility for it. Which all sounds very good in theory, but not something I've got experience of. I was going to send the parcel as Signed For, so presumably as long as I can prove someone at the DPD depot signed for it, I've fulfilled my end of the deal, and if anything goes wrong further down the delivery chain, it's DPD's problem to sort. Is there anything else I need to do to keep myself safe?
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