»

Hotel booked through expedia. On arrival find its through thomas cook and unpaid help!

New Post Advanced Search

Coronavirus: The latest from MSE


The MSE team is working extremely hard to keep the info we have about your travel rights, cancellation rights, sick pay (and more) up to date.
The official MSE guides: NEW MSE Coronavirus Guides

NEWSFLASH 31/3
RESCUE FLIGHTS FOR STRANDED BRITS * SCHOOL MEALS VOUCHERS * BRIGHTHOUSE COLLAPSES

Hotel booked through expedia. On arrival find its through thomas cook and unpaid help!

2 replies 719 views
SG27SG27 Forumite
2.8K posts
My parents booked a hotel through expedia which apparently was actually a thomas cook hotel somehow.

They arrived today, and have discovered they have no booking as it was unpaid by expedia/thomas cook. They are desperately trying to sort somewhere to stay tonight!

Surely expedia should have informed them of this?

Can anyone give advice on what to do now? Pay a hotel and try and reclaim?

Thanks

Replies

Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support