Credit Card "Administration" Fee

Matty91

Hi,

I recently renewed my season ticket for my football club via credit card & had a £4 Administration Fee added which i didn't give much thought to at the time.

I paid a total of £324 made up of £320 ticket & £4 Fee

However my friend renewed his the same day via a debit card & was only charged £320. It said "your transaction includes a £4 Transaction fee"

Can you be charged for using a credit card rather than a debit card these days as I can't see what else the £4 would be for

Thanks in advance

[Deleted User]

No. Any fee should be charged equally on all payment methods.

JGB1955

The ban on surcharges does not apply to commercial debit or credit cards.

System

If his says £320 and includes a £4 fee. then his ticket cost £316. Do you have a slightly better seat? or should they be charged the same? I would ask a few more supporters.

Matty91

Thanks for responses

To clarify, the tickets in that part of the ground are all £320

Another friend was charged the £4 but again using credit card.

Ben8282

Report to trading standards.

System

Ben8282 wrote: »

Report to trading standards.

Or....calm down. Breathe. Relax.
Call your club and tell them they are no longer allowed to charge a fee for personal credit cards. See what they say / do. If they refuse to change their policy then, at that point report them to trading standards.

agrinnall

Is it feasible to raise a S75 complaint with the card issuer to dispute the £4?

[Deleted User]

agrinnall wrote: »

Is it feasible to raise a S75 complaint with the card issuer to dispute the £4?

You can raise this and if your claim is successful you could be effectively forfeiting the ticket though as the club may sell the seat elsewhere.

agrinnall

Anthonyuk95 wrote: »

You can raise this and if your claim is successful you could be effectively forfeiting the ticket though as the club may sell the seat elsewhere.

Why? I specifically said the dispute would be for the £4 charge, not for the cost of the ticket itself.

Chino

agrinnall wrote: »

Is it feasible to raise a S75 complaint

Why would s75 be relevant here? The OP has the ticket he/she ordered and as far as we're aware the club's matches will be played.