no claims but insurance has gone up

ZZaffy

My home insurance has gone up by 13%.
I do not have contents insurance.
I have not claimed in many years.
I rang the insurance company and they gave reasons why it has increased but none were applicable to me.
Being a model customer, I feel my insurance at least should have remained the same. Or, if stretched, go up 2% with inflation.
Out of principle, I could look around for another insurance company but the effort it would take to save just £18.61 would be counter productive.
Wondering how others feel about this annoyance that happens every year.

Quentin

Mse advice is never renew before checking the whole market

Many discover by doing so it's worth it as they find much cheaper deals than the renewal price

See the mse guide to home Insurance. ( Link amongst the quick links at the top of the page)

paddyandstumpy

ZZaffy wrote: »

My home insurance has gone up by 13%.
I do not have contents insurance.
I have not claimed in many years.
I rang the insurance company and they gave reasons why it has increased but none were applicable to me.
Being a model customer, I feel my insurance at least should have remained the same. Or, if stretched, go up 2% with inflation.
Out of principle, I could look around for another insurance company but the effort it would take to save just £18.61 would be counter productive.
Wondering how others feel about this annoyance that happens every year.

The bit in bold, do you know how insurance works? The premiums paid by everyone cover the losses of the few.

That said; if you're unhappy with the renewal price then vote with your feet.

lisyloo

How do you know what you'd save if you haven't looked?

ZZaffy

lisyloo wrote: »

How do you know what you'd save if you haven't looked?

I may save nothing, but I may save a few £s and I feel it is probably not worth the effort looking. My post raises the point that insurance companies should look after loyal non claiming customers. They may loose me, but I feel they think they will not. I wonder how many other products have gone up by 13% in the space of a year.

ZZaffy

paddyandstumpy wrote: »

The bit in bold, do you know how insurance works? The premiums paid by everyone cover the losses of the few.

Yes, I realise this, and when I asked the insurance company if they could give me figures for claims in my area and had those claims gone up by 13%, I was told those figures are not available.

societys_child

My post raises the point that insurance companies should look after loyal non claiming customers.

Maybe, but there's no law forces them to do that, they're private companies, it's up to them.

I asked the insurance company if they could give me figures for claims in my area and had those claims gone up by 13%, I was told those figures are not available.

Why do you think you have any rights to this info?

DCFC79

What you need to do is get some other quotes that are identical then go back to original insurer and say you have quote 1 2 and 3 that are identical and cheaper, ask if they can reduce the price.


Simple really.

ZZaffy

societys_child wrote: »

Why do you think you have any rights to this info?

I had no right and the person I spoke to seemed to think so too. It was clearly a wrong question.

Aretnap

ZZaffy wrote: »

I may save nothing, but I may save a few £s and I feel it is probably not worth the effort looking.

Sticking your details into a price comparison site is probably less effort than writing the number of posts you've made on this thread so far, and is certainly less effort than phoning the insurer and complaining to the guy on the phone who doesn't have access to the underwriting database and hasn't got a clue why your premium is higher this year

Much better to light a candle than to curse the darkness.

ZZaffy

Aretnap wrote: »

Sticking your details into a price comparison site is probably less effort than writing the number of posts you've made on this thread so far

Thank your for taking the effort to reply.