We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

RTA- Total loss claim

Wife had an RTA where she was hit by a third party . The third party and their insurers admitted liability to the accident. Our vehicle has been deemed a total loss and we have accepted a total loss valuation (around £7k )
The firm handling the loss , IMS, have sent this off to the third party who are being slow to respond. IMS have said that they will only chase the third party's insurance once a week and if we want to progress quicker we should claim on our own insurance. This I don't want to do (affecting no claims?) . What is a reasonable length of time this going back and forth should take. Anyone have any experience of this?

We a replacement vehicle on hold but the dealership are keen for us to move on this as are we to bring this case to a conclusion.

Comments

  • ConMan
    ConMan Posts: 108 Forumite
    How long has it actually been since the total loss report was sent to the other insurer?
    You'll find me sat in the corner with a pack of dry roasted and a Guinness.
  • scb2503
    scb2503 Posts: 9 Forumite
    Seventh Anniversary Combo Breaker
    Was first sent on 21st December and IMS have said they have sent it another 4 times.

    We have today contacted the third party insurers ourselves and that appears to have got things moving.
  • Rainbowgirl84
    Rainbowgirl84 Posts: 1,175 Forumite
    1,000 Posts Fourth Anniversary Combo Breaker
    scb2503 wrote: »
    Was first sent on 21st December and IMS have said they have sent it another 4 times.

    We have today contacted the third party insurers ourselves and that appears to have got things moving.

    With Public Holidays and weekends that's very little time at all in insurance.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.9K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.