IRESA owe me money what now

wilverley

I was a customer of Iresa until 2 months ago, I left them because they were so dreadful to deal with, unfortunately they owe just short of £150 anyone any ideas if people like me are going to get our money back. Obviously my new supplier which I have had for the last 2 months is not responsible, so where do I go from here.

Merlin139

https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/extra-help-energy-services/ofgem-safety-net-if-your-energy-supplier-goes-out-business

I recently closed my account. Will I get back the credit I’m owed?

We’ll look to appoint a new supplier who will pay back money due to customers that's outstanding from closed accounts. Costs for energy you have used but have not yet been billed for will be deducted from your account balance.

brewerdave

If you haven't had a final bill from IRESA, then the new appointed supplier should finalise your account and refund according to OFGEM.

The grey area ,I suspect, is for those who have had a final bill but haven't had the credit applied to their bank accounts. They MAY be treated as creditors of IRESA:(