PCP Enforcement Agency - Notice of Intended Legal Action

christ_

Hi All,

Some advice would be appreciated on this.

We have received a number of NtK, and subsequent notices from a period of time when my OH car was parked in a hospital staff short stay car park (where they work, with permit displayed) for a prolonged period as they were with a parent who was in ICU, not thinking about where they were parked - more thinking about the situation at hand in ICU.

I replied to a number of these NtK's, with the template letter from here stating the 5 numbered bullet points requesting information as follows:
1. Who is the party that contracted with your company and are they the landowner?
2. Is your charge based on damages for breach of contract? Answer yes or no.
3. Please provide photos of the signs that you say were on site, which you contend formed a contract with the driver.
4. Please provide all photographs taken of this vehicle.
5. Please provide proof that the timing of any camera or timer used was synchronised with all other cameras and/or systems & machines.

These letters were responded to by PCP here

Following that I have not replied, or heard anything further until this morning we have received "Notice of Intended Legal Action"

I'm not against paying sensible parking charges for the overstay, but at £100 per ticket with a handful received across the period - that certainly isn't reasonable. I/We have not attempted to discuss anything with them verbally at any point.

Appreciate any suggestions on how to move forward next.

Quentin

Everyone is politely asked to read up on this in the Newbies FAQ thread near the top of the forum before starting a new thread

#2 there covers legal action from receipt of a lbcca right through to the hearing

The letter claims to fulfill pre court protocol but doesn't!!

Half_way

With hospital cases, your should make yourself aware of the nhs parking principles for staff, patients, and visitors.
Once you've understood the parking principles, you should then complain to this hospital PALS service.
However post your complaint up here first.
and removed the driver drove the car, and not I drove, he drove, she drove, the wife husband or anything else like that., the DRIVER drive and parked.

The_Deep

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

Coupon-mad

We have received a number of NtK, and subsequent notices from a period of time when my OH car was parked in a hospital staff short stay car park (where she works, with permit displayed) for a prolonged period as she was with a parent who was in ICU, not thinking about where she was parked - more thinking about the situation at hand in ICU.

What happened when she complained to the Facilities Manager? If not, why not?

christ_

Quentin wrote: »

Everyone is politely asked to read up on this in the Newbies FAQ thread near the top of the forum before starting a new thread

#2 there covers legal action from receipt of a lbcca right through to the hearing

The letter claims to fulfill pre court protocol but doesn't!!

Thank you; I have done.
Looking at BMPA, not many end up going anywhere but still causing significant distress and bringing back memories of that emotional time.
Am I to understand that they (PCP) believe this latest letter constitutes an LBC, and as such - we should be replying using information/links from Post #2 of the FAQ thread ?
Or alternately, is this to be further ignored until an LBC is received from their "solicitor"?

Half_way wrote: »

With hospital cases, your should make yourself aware of the nhs parking principles for staff, patients, and visitors.
Once you've understood the parking principles, you should then complain to this hospital PALS service.
However post your complaint up here first.
and removed the driver drove the car, and not I drove, he drove, she drove, the wife husband or anything else like that., the DRIVER drive and parked.

Thanks, will look into this.

The_Deep wrote: »

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.

Thank you for sharing - very interesting.
I will look into complaining to our MP about this.

Coupon-mad wrote: »

What happened when she complained to the Facilities Manager? If not, why not?

They were worse than useless.
Stated that if it's not within 21 days of first ticketing then they have no power to do anything as that is in their contract.

nosferatu1001

Ask them again how they are upholding the parking prinicpoles, and why they believe they can ignore tehir Minister?

You of course respond to a LBC, because it says its a LBC.

Coupon-mad

Am I to understand that they (PCP) believe this latest letter constitutes an LBC, and as such - we should be replying using information/links from Post #2 of the FAQ thread ?
Or alternately, is this to be further ignored until an LBC is received from their "solicitor"?

Goodness knows! Replying looks most reasonable on your part, though.

christ_

Quentin wrote: »

Everyone is politely asked to read up on this in the Newbies FAQ thread near the top of the forum before starting a new thread

#2 there covers legal action from receipt of a lbcca right through to the hearing

The letter claims to fulfill pre court protocol but doesn't!!

nosferatu1001 wrote: »

Ask them again how they are upholding the parking principles, and why they believe they can ignore their Minister?

You of course respond to a LBC, because it says its a LBC.

Coupon-mad wrote: »

Goodness knows! Replying looks most reasonable on your part, though.

Thanks all.
All notices of intended legal action were replied to, with the aid of post #2 in the FAQ.

I have just received a handful of these in reply.
This letter makes it feel like groundhog day and going nowhere as they are still demanding monies and providing none of the detail requested as specified in the edited template letter replies sent to them.

Any advice would be much appreciated on what to do next, if anything.

twhitehousescat

christ_ wrote: »

Thank you; I have done.
Looking at BMPA, not many end up going anywhere but still causing significant distress and bringing back memories of that emotional time.
Am I to understand that they (PCP) believe this latest letter constitutes an LBC, and as such - we should be replying using information/links from Post #2 of the FAQ thread ?
Or alternately, is this to be further ignored until an LBC is received from their "solicitor"?



Thanks, will look into this.



Thank you for sharing - very interesting.
I will look into complaining to our MP about this.



They were worse than useless.
Stated that if it's not within 21 days of first ticketing then they have no power to do anything as that is in their contract.

now thats an interesting statement to make seeing as how the parking co , cannot apply for vehicle details or write to you untill day 29+

beamerguy

christ_ wrote: »

Thanks all.
All notices of intended legal action were replied to, with the aid of post #2 in the FAQ.

I have just received a handful of these in reply.
This letter makes it feel like groundhog day and going nowhere as they are still demanding monies and providing none of the detail requested as specified in the edited template letter replies sent to them.

Any advice would be much appreciated on what to do next, if anything.

Groundhog day is when you tell a judge what is going
on, the idiot legals will have their collars felt