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my paypal account got hacked i need help

Help ive just recieved an email saying ive paid

Camille M Bosch
4121 Regional Road 57
Nestleton, ON
L0B 1L0
Canada

505.00 EUR

But i didnt my account has been hacked what should i do i am totally stressing

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    1st of all,have you logged into paypal to check? not following any email links but going direct into paypal.
    you shouldnt put the address up as it may be innocent
  • Ruud
    Ruud Posts: 187 Forumite
    yes i have logged into paypal and it does show up as

    Payment To Peer-Nils Elson 19 Oct. 2007 Completed Details -€505.00 EUR €0.00 EUR





    i have removed my credit cards from paypal and open up a Open Dispute to paypal in the Transaction Details page its got Description:
    WoW Account FULL EPIC Mage ( Magier)
  • Ruud
    Ruud Posts: 187 Forumite
    anymore input is welcome
  • bella4uk
    bella4uk Posts: 1,644 Forumite
    Part of the Furniture
    also get in touch with your bank
  • Ruud
    Ruud Posts: 187 Forumite
    Good news paypal have accepted my case and has gave me back the £342.43 GBP that was stolen from my account last night , you gotta give paypal credit for the quick service it only happened last night and money back by morning.
  • Ruud
    Ruud Posts: 187 Forumite
    While we investigate this claim, funds equal to the disputed amount have
    been returned to your PayPal account. Once our investigation is complete,
    any portion of this transaction that now forms part of your balance and
    that was originally funded by your debit card, credit card or bank account
    may be automatically transferred from your PayPal account to that card or
    bank account.

    Does that mean i wont be able to put the funds back into my account untill the investigation is over?
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