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NPB Help please

Hi
Sold item on the 30th sept to a newbie (F/B 7 although all pos,remarks like "lengthy transaction"and "got there in the end" did start alarm bells ringing)
Anyway opened an NPB 10 days later as had no comms from them at all.
They responded to NPB on the 12th oct stating they were having trouble with PP acc but would sort it out over the weekend and make payment Monday (mind you didn't say which Monday:rolleyes: )
Payment still not received and blue tick now showing.
Do i now close dispute?
Give them a bit longer?
They won several items around that time and judging by the lack of F/B prob havent paid for those either!
Thanks in advance

Comments

  • soolin
    soolin Posts: 73,528 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Close the dispute choosing the option that you don't want to wait for the buyer anymore..it should say beneath that option that you will get your FVfs back and the buyer will get a strike.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • I would leave them a neg to warn others what they are like. They may have received previous strikes so another one may get them kicked.

    Far too many timewasters/non payers out there on, trouble is its easy for them just to open another account.
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