ParkingEye Parking Notice at Hotel

Pessa

Hello all,
Thank you for advising me to start a new thread, which makes sense. Please forgive my newbie mistake.
I am a newbie on this forum. I only found this forum because I put some search terms on google and this came up. I really need your help. After reading this newbie thread, I realise, I made a mistake. I got a parking charge notice from ParkingEye in the post asking me to pay £100 for parking in the front car park of a hotel for more than 0hr 0mins even if I displayed my disabled badge. The charge will potentially rise to £300. I don't want to out myself so I'm trying to keep it vague.
I got this notice on my birthday and it spoilt the whole celebration for me because I've got a long term illness which would have killed me twice so we were supposed to be celebrating me, still being alive.

Unfortunately, Timothea, I admitted on the online appeal to the first notice that I was the driver. This is unlikely me because I would normally research before replying to any of these but I'm going through a difficult period with my illness and i just wanted to get it out of the way. I have since received a reply to my appeal that it's been rejected as well as subtlety threatened by ParkingEye that if I appeal to POPLA, I will have to pay the full amount. They have given me a POPLA reference though but I need your help now because I have genuine reasons for being at the hotel that day although I didn't buy anything. I had displayed my disabled badge and had indicated that on my appeal.
I'm in the process of writing to the head of the group of hotels to see if he will cancel the notices.
Please HELP

Update:
I emailed to DVLA to find out if ParkingEye acquired my personal details fraudulently. I got an email today telling me that they can't give me any information because the details they have for my car doesn't match my name so I should provide a copy of my V5. I have asked them now how ParkingEye got hold of my personal details, if their records show I'm not the registered keeper. I really need your advice now. Thanks

Half_way

were you a guest/visitor of the hotel?

Pessa

No. I had gone to introduce myself for safeguarding reasons to the coach of a childrens' football team, then gone to pick them up when they checked out. The children and their whole team had been staying at the hotel

The_Deep

have since received a reply to my appeal that it's been rejected as well as subtlety threatened by ParkingEye that if I appeal to POPLA, I will have to pay the full amount.


Normal, but you have to lose the appeal first, and you can make them jump many hurdles at PoPLA. If you were a guest at the hotel, or attending a meeting there, and you forget to input your VRN, this sound like a penalty.

Umkomaas

Please read the NEWBIES FAQ sticky, post #3, which tells you how to appeal to POPLA. In addition it has a number of lengthy template appeal points for you to copy and paste and which will form the backbone of your POPLA appeal. Please let us see your draft before submitting it.

They have given me a POPLA reference though but I need your help now because I have genuine reasons for being at the hotel that day although I didn't buy anything.

I don't mean this unkindly, but no one (particularly POPLA) is interested in 'your story and what happened'. Sorry, but there's no point in encouraging you to spend time expanding that when it will do you no good. You now need to gain an understanding of how signage is important, about landowner authority to PE, about grace periods...... All contained in the sticky.

I have since received a reply to my appeal that it's been rejected as well as subtlety threatened by ParkingEye that if I appeal to POPLA, I will have to pay the full amount.

Standard across the entire skimdustry.

The charge will potentially rise to £300.

Where did you get that from?

I got a parking charge notice from ParkingEye in the post asking me to pay £100 for parking in the front car park of a hotel for more than 0hr 0mins even if I displayed my disabled badge.

This looks like a situation where you were required to enter your vehicle's registration number into a terminal in the hotel. You either didn't or you may have transcribed it incorrectly.

Your Blue Badge provides you no similar dispensations to those you find on a public road. It has no applicability on private land. You still need to adhere to the requirements placed on you by the signage on site.

Have you complained and ask the hotel to help get this cancelled? Ask them to help a disabled person who was legitimately at their hotel as you seem somehow to have got a parking ticket that you are totally confused about. Lay it on them thick.

Umkomaas

Pessa wrote: »

No. I had gone to introduce myself for safeguarding reasons to the coach of a childrens' football team, then gone to pick them up when they checked out. The children and their whole team had been staying at the hotel

I would say that is a genuine enough reason for you using the hotel 'without buying anything'. You were part of the organisational support infrastructure of the football team which was paying to stay there and you had a very legitimate reason for using their car park. You were not some chav fly parker.

Get on to the hotel manager (not receptionist!).

Pessa

I had visited the hotel 3 times. Once for the safeguarding reasons, second to pick the kids up and thirdly, to retrieve their passports they left behind at the hotel.

No, you're not being harsh, only stating the facts. Thank you for your honesty

Umkomaas

Pessa wrote: »

I had visited the hotel 3 times. Once for the safeguarding reasons, second to pick the kids up and thirdly, to retrieve their passports they left behind at the hotel.

No, you're not being harsh, only stating the facts. Thank you for your honesty

All on the same day? I'd be giving the manager a rocket and ask him if he thinks that for any of these quick in/out visits, you should be penalised £100 for each.

Tell him you will be reporting this appalling situation to the football team's organiser and ask them to add support to you and advise them that they really should find an alternative venue in the future that does not have such crazy penalising mechanisms in place.

Also advise that unless this is resolved by cancellation you will be inviting the Press to the hotel so they can speak with the manager and run a major warning article so that other people can avoid the place because of the danger of such uncompromising penalties.

Lay it on even thicker than I suggested earlier.

Pessa

No, all 3 visits were on different days

The_Deep

If the manager is unhelpful, write bad stuff on his TripAdvisor page.

Fruitcake

I don't understand how Parking Lie got your details either unless: -

There was a windscreen PCN on the vehicle (very unusual but not impossible)
The vehicle is a lease/hire/motobility in which case the lease/hire/motobility company got the NTK and dobbed you in as lessee/hirer/day to day keeper.

If these don't apply, have you checked that the information on the V5 is correct and up to date?