broker sold ppi

canducan

A bit of advice please ! A ppi team tried to retrieve funds from mortgage payments that was subsequently found to be Halifax and not the mortgage co. TMB. Halifax refused liability as they said it was sold by a broker who has since gone out of business. The mortgage was from 2000 - 2006 and the refusal letter is going back to 2010. How best to go about reclaiming ? The mortgage co, or Halifax as I was self employed at the time.
Thank You

antrobus

canducan wrote: »

A bit of advice please ! A ppi team tried to retrieve funds from mortgage payments that was subsequently found to be Halifax and not the mortgage co. TMB. Halifax refused liability as they said it was sold by a broker who has since gone out of business. The mortgage was from 2000 - 2006 and the refusal letter is going back to 2010. How best to go about reclaiming ? The mortgage co, or Halifax as I was self employed at the time.
Thank You

A complaint that PPI was mis sold has to be directed to the business that sold you the PPI. That would be the broker, and the sale of a mortgage PPI policy in 2000 would be pre-regulation anyway even if the broker was still in business.

societys_child

as I was self employed at the time.

MPPI would normally cover the self employed. Have you checked?

dunstonh

as I was self employed at the time.

Which is not a valid complaint reason for most MPPI. Especially the versions put in place by mortgage brokers.

The mortgage was from 2000 - 2006 and the refusal letter is going back to 2010.

2000 is five years prior to regulation. So, even if the mortgage broker was still around, they would not have to consider your complaint. You have no access to the FOS or the FSCS and the broker doesnt exist. It is game over.

canducan

Hi Thanks for the advice , there is no evidence that the broker sold it its what Halifax maintained I have asked for evidence to which it would appear there is none. I did not have reason to suspect I was even paying it until it was brought to my attention that it was going to be collected separately as prier to that it was inclusive with the mortgage payments. I still feel there was a stitch up somewhere along the way.

dunstonh

Halifax only sold their own product after depolarisation (1988). So, if its not their own product, they could not have sold it.

n that it was going to be collected separately

That is how PPI should be set up. Monthly premium standalone direct debit is correctly set up and you find the uphold rate on plans set up that way are more likely to get rejected.

canducan

Hi dunstonh, Can you be more specific are you saying if the ppi was collected by the mortgage co. for a halifax product then they must have sold it regardless. There is also this situation M.L. talks about regarding unfair contributions collected by the mortgage co. for ppi products.

[Deleted User]

canducan wrote: »

, there is no evidence that the broker sold it its what Halifax maintained I have asked for evidence to which it would appear there is none.

Do you, in turn, have evidence that a broker did not sell the PPI?

Remember, it is you who are complaining about an alleged wrong-doing and so the burden of proof lies with you not the Bank.

canducan wrote: »

I still feel there was a stitch up somewhere along the way.

So provide your evidence of this and you will doubtless receive a refund.

dunstonh

Can you be more specific are you saying if the ppi was collected by the mortgage co. for a halifax product then they must have sold it regardless.

Not necessarily. Halifax General Insurance products were available to brokers.

There is also this situation M.L. talks about regarding unfair contributions collected by the mortgage co. for ppi products.

Nothing unfair about it. Collecting via the mortgage or standalone direct debit is acceptable.