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Royal Mail Monitoring and Posting Panel

edited 30 November -1 at 1:00AM in Freebies (no spend required)
4.4K replies 507.7K views
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  • tomvoxtomvox Forumite
    159 posts
    Ninth Anniversary 100 Posts
    Was on the panel for a good few years until I moved address and was removed at the time they gave me a link to resign up as it was a new post code area I was moving too.
    Just wondering if anyone else has experienced this and if so were they ever invited back onto the panel and how long was it before they were.
    Thanks 
    When I moved out of London it was almost a year before I got back on.
  • edited 15 July 2020 at 2:11PM
    CRISPIANNE3CRISPIANNE3 Forumite
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    edited 15 July 2020 at 2:11PM
    A job I usually enjoy is turning into a nightmare for me. I was requested to post a cube and use an APL.  However they sent the incorrect material and what was  received was a stamped DVD box.  I emailed them and they advised they will send the correct packaging to me. Nothing received. I keep getting system messages because the item still has not been posted. Again I send another online message only to receive another systems message chasing up this item.

    Just received my post today and the sender of an item did not affix the sticker with the R no. Obviously this item cannot be data entered so another online message to TNS for them to deal.  
    Just tried to ring but the person the other end cannot hear me. Tried two different mobiles and the landline phone. 

  • edited 15 July 2020 at 2:21PM
    moleratmolerat Forumite
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    edited 15 July 2020 at 2:21PM
    I would always go for the easiest option which would have been send the DVD box.  Life is too short, and you don't get paid enough, to mess around trying to sort their foul ups. I have posted a stamped cube from my pack which should been APL, not even a query from them.
    Just send the RFID back, no point wasting your time.
  • LittleVoiceLittleVoice Forumite
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    I've reported incorrect things in the past.
    For example (1) that the address used had been incorrect (but the postal service got it to me) and (2) the last posting time at a post office was either not displayed or was not as recorded by their system.

    They never chased up on (1) and for (2) - because I followed up with an online message as it was happening week after week - it's a case of the post office has some leeway in way time they display.
  • beanieloubeanielou Forumite
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    A job I usually enjoy is turning into a nightmare for me. I was requested to post a cube and use an APL.  However they sent the incorrect material and what was  received was a stamped DVD box.  I emailed them and they advised they will send the correct packaging to me. Nothing received. I keep getting system messages because the item still has not been posted. Again I send another online message only to receive another systems message chasing up this item.

    Just received my post today and the sender of an item did not affix the sticker with the R no. Obviously this item cannot be data entered so another online message to TNS for them to deal.  
    Just tried to ring but the person the other end cannot hear me. Tried two different mobiles and the landline phone. 

    All sounds like a whole lot of hassle for the stamps sadly.

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  • edited 15 July 2020 at 6:27PM
    gt94sss2gt94sss2 Forumite
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    edited 15 July 2020 at 6:27PM
    I've just looked at the "Your Contribution" page and TNS have updated the postal performance figures since I last looked.
    Obviously, I knew there were Covid delays but even then I'm surprised at the figures they are reporting for 1st class mail in my area and nationally. :#
  • LittleVoiceLittleVoice Forumite
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    Quarter's figure was 75.3% local to me but if they withdrew Saturday deliveries and then seemed to deliver alternate days at one point I'm not surprised.
  • gt94sss2gt94sss2 Forumite
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    My local deliveries were considerably lower by around 15%. I would have assumed  they wouldn't countt the withdrawn Saturday deliveries in the stats
  • elsienelsien Forumite
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    molerat said:
    I would always go for the easiest option which would have been send the DVD box.  Life is too short, and you don't get paid enough, to mess around trying to sort their foul ups. I have posted a stamped cube from my pack which should been APL, not even a query from them.
    Just send the RFID back, no point wasting your time.
    That's what their guidance says. They don't ask for it to be reported any more. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • CRISPIANNE3CRISPIANNE3 Forumite
    909 posts
    Eighth Anniversary 500 Posts Name Dropper Car Insurance Carver!
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    A job I usually enjoy is turning into a nightmare for me. I was requested to post a cube and use an APL.  However they sent the incorrect material and what was  received was a stamped DVD box.  I emailed them and they advised they will send the correct packaging to me. Nothing received. I keep getting system messages because the item still has not been posted. Again I send another online message only to receive another systems message chasing up this item.

    Just received my post today and the sender of an item did not affix the sticker with the R no. Obviously this item cannot be data entered so another online message to TNS for them to deal.  
    Just tried to ring but the person the other end cannot hear me. Tried two different mobiles and the landline phone. 

    Many thanks to everyone for their input. Just received another system message this am chasing up this item. I'm just going to post the incorrect item today just to get rid of it. However I am sorry for the receiver of the item because the printed information will have no bearing on the actual item.  
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