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Royal Mail Monitoring and Posting Panel

edited 30 November -1 at 1:00AM in Freebies (no spend required)
3.3K replies 440.9K views
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  • LalalaLindyLalalaLindy Forumite
    84 posts
    Sixth Anniversary 10 Posts Debt-free and Proud!
    I’ve just received five small white survey items through the post. All item numbers start with the same two digits so all supposed to be posted in the same week. (ie doesn’t look like panellists have carried them over from a previous week). I can’t understand why they aren’t spaced out more, it must catch somebody’s eye when they have to deliver them all together. 
    LBM 23/09/13 - DFD 08/10/17 :T
  • silvercarsilvercar Forumite, Board Guide
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    Does anyone really care if a survey item is spotted? Especially so far near the end of the chain at the point of delivery.
    I doubt there is someone sifting through the post to make sure survey items are handled swiftly - if they were then my local post box wouldn't be forgotton so often!
    I'm a Board Guide on the Debate House Prices & the Economy, House Buying, Renting & Selling, Mortgages and Endowments, In My Home incl DIY, Overseas Holidays & Student boards.
    I volunteer to help get your forum questions answered and keep the forum running smoothly.
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to [email protected]. Any views are mine and not the official line of moneysavingexpert.com.
  • SaetanaSaetana Forumite
    1.3K posts
    Tenth Anniversary 1,000 Posts Combo Breaker
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    quoia said:
    Saetana said:
    I use the presentation packs as normal stamps - they won't be worth anything more than face value for quite a while.  Its handy when I get the ones with large value stamps in them (£1+) as I use them for parcels.
    Which also fits the description of LARGE LETTER ones - currently worth £1.06 (until 23rd March) ...
    ... when they become worth £1.15

    Yeah I use those as well - I send a number of small parcels throughout the year, the large value presentation pack stamps are a useful supplement as I never seem to have quite enough large letter stamps to last me the whole year.

    2020 Wins:
  • LalalaLindyLalalaLindy Forumite
    84 posts
    Sixth Anniversary 10 Posts Debt-free and Proud!
    Correctly delivered available but website and app are very sloooow
    LBM 23/09/13 - DFD 08/10/17 :T
  • edited 29 February at 2:29PM
    widebandwideband Forumite
    61 posts
    Seventh Anniversary 10 Posts
    edited 29 February at 2:29PM
    Correctly delivered available but website and app are very sloooow
    Not responding at all for me

    Edit: Website finally loaded after 10 minutes, to late of course....time to kick this nonsense into touch methinks.
  • moleratmolerat Forumite
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    Always very slow when the survey offers go out.

    Anyway, as I had nothing better to do I thought I would do an experiment.  Logged into the site at around 1130 this morning and refreshed the page regularly.  At 13.08 I got an e-mail offering correctly delivered but at no time had I been offered it through the website pop up.  The conclusion must be that the e-mail is a blanket cover even though there is no availability in your area.
  • redagilaredagila Forumite
    5.1K posts
    Part of the Furniture 1,000 Posts I've been Money Tipped!
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    Just got in from the shops & managed to be accepted for the CDS.  I am just finishing a CDS this week so that all helps the points balance.
  • InAInA Forumite
    204 posts
    Ninth Anniversary 100 Posts Combo Breaker
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    molerat said:
    Always very slow when the survey offers go out.

    Anyway, as I had nothing better to do I thought I would do an experiment.  Logged into the site at around 1130 this morning and refreshed the page regularly.  At 13.08 I got an e-mail offering correctly delivered but at no time had I been offered it through the website pop up.  The conclusion must be that the e-mail is a blanket cover even though there is no availability in your area.
    I've long suspected this to be the case. I also think they have "wider coverage" for the unaddressed mail survey than for the correctly delivered. I seem to get invites for the former, but not the latter. Perhaps, for the CDS, they target postcodes (mail routes) with a high(er) level of complaints for missing post etc. No issues in my area.
    redagila said:
    Just got in from the shops & managed to be accepted for the CDS.  I am just finishing a CDS this week so that all helps the points balance.
    That's interesting. Didn't they once say that invites weren't sent out to panellists who were currently active on a particular survey?
    I much prefer the new points system and having a choice of rewards.
  • edited 29 February at 3:36PM
    SchnurrbartSchnurrbart Forumite
    62 posts
    Sixth Anniversary 10 Posts Combo Breaker
    edited 29 February at 3:36PM
    molerat said:
    Always very slow when the survey offers go out.

    Anyway, as I had nothing better to do I thought I would do an experiment.  Logged into the site at around 1130 this morning and refreshed the page regularly.  At 13.08 I got an e-mail offering correctly delivered but at no time had I been offered it through the website pop up.  The conclusion must be that the e-mail is a blanket cover even though there is no availability in your area.
    I've not experienced that slowness until today; I've often managed to log in to the website / open the app shortly after a survey announcement with no delay other than the few seconds that it normally takes for a page to load / app to open.
    Today, though, neither the site nor the app would load /open for ages, as LalalaLindy said (I was going to say "Same here" to wideband, but both did respond - eventually). The website was just 'hanging' (is that the right term?) after I tried to sign in, and I kept getting kicked out of the app (which was also taking its time, but not as much as the site) and had to sign back in each time.
    When the website finally opened I remembered that I - and others (well, at least one other person) - can't access survey invites that way anyway, the 'Available Survey' link being redundant (that and the fact that an invite appears as a pop-up on the website when you sign in - or refresh the page if already signed in - at the time a survey is genuinely available). So there was no site pop-up for me, and when the app decided to behave there was no "campaign or survey" available there either. (What are these mysterious campaigns, which are presumably different from surveys? Has anybody ever been invited to participate in one? I suspect that there are only surveys, and that this message is just something generic put in by the app developers.)
    As far as my experience with the site / app goes, the loading times today (together with a slight difference in what happens when I click on 'Available Survey' on the website, which I won't bore you with) were definitely anomalous.
    As for survey availability itself, I believe that molerat's experiment confirms the view that many of us have been heading towards during the recent discussions about this. It's annoying, but not surprising, that Kantar TNS won't change their procedure and send out targeted survey availability emails instead. As long as they keep sending out blanket-coverage emails, up and down the country we'll all still be trying to access those survey invites in the hope that something is actually available in our area. They could easily spare non-eligible people the (admittedly not major) frustration and disappointment.
    Thanks for doing that little test, molerat. If somebody from Kantar TNS monitors this forum, maybe some benefit will come of it now that they know that we know!
    [Just read redagila's post while typing this - glad you managed to get on the CDS! I've just realized that all along I've somehow been misreading your username as 'redaglia'.]
    [Edit: removed excess spacing]
  • General_GrantGeneral_Grant Forumite
    2.1K posts
    Eighth Anniversary 1,000 Posts Name Dropper
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    I can't log on - often happens - says my email or password are incorrect when they are absolutely correct and will work, generally, a few hours later.
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