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Cashbacks and downgrading

Twigsy
Twigsy Posts: 4 Newbie
Most cashback deals seem to require that you wait 120 days before downgrading your mobile deal. Most providers have their own rules that extend this period, usually till 6 months.

If after this specified period, I downgrade my monthly contract, will I still be entitled to cashback at the originally agreed rate, or will the cashback correspond to the new monthly charge?

Does anyone really know where we stand on this?

Thanks,
:confused:

Comments

  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    I think a lot of cashback companies are changing their t&c so that you have to stay at the same tariff for 12months.

    I'd suggest you read the t&c very carefully and print them out in case needed later if you have trouble getting cashback and you have to take it further with trading standards, etc.

    I believe voda insist you stay on the same tariff for 12months but I know o2 only stipulate 6months. I've got a o2 contract from mobileshop but having received the phone/contract, etc I read the t&c (before breaking the seal of the phone) that came with the contract, it stipulated I had to stay on the same tariff for 12months to remain elligible for cashback.
  • Just saw your post after posting something similar, my Orange OVP deal from onestopphoneshop will still pay me cashback if I downgrade (http://forums.moneysavingexpert.com/showthread.html?p=552458#post552458) just e-mail them asking a similar question to mine, or phone them (but if you do, make sure you ask for a confirmation letter (by post ideally) so they can't change their minds later :)
  • Twigsy
    Twigsy Posts: 4 Newbie
    Cheersmidears
This discussion has been closed.
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