We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Problems with ppi reclaiming
Ethel81
Posts: 4 Newbie
Hi
I wondered if anyone could offer me some advice please, I've recently been making a claim for ppi from my m&s loan & credit card through a claims company. I received a cheque for £1927 from my loan claim. The company then invoiced me for £1025. I questioned this with the company who then informed me that I was due a further £4931 from my credit card claim- both totalling £6859.33. They informed me the other cheque was on its way. When the cheque failed to arrive I telephoned the claims company who informed me that this was all a mistake and that I wasn't due any further money. As you can imagine I am very upset and angry with this and further more because they refused to let me speak with a supervisor. This all seems very odd to me, could anyone offer me advice on what to do or if they've also experienced anything similar. Thanks
I wondered if anyone could offer me some advice please, I've recently been making a claim for ppi from my m&s loan & credit card through a claims company. I received a cheque for £1927 from my loan claim. The company then invoiced me for £1025. I questioned this with the company who then informed me that I was due a further £4931 from my credit card claim- both totalling £6859.33. They informed me the other cheque was on its way. When the cheque failed to arrive I telephoned the claims company who informed me that this was all a mistake and that I wasn't due any further money. As you can imagine I am very upset and angry with this and further more because they refused to let me speak with a supervisor. This all seems very odd to me, could anyone offer me advice on what to do or if they've also experienced anything similar. Thanks
0
Comments
-
How much were you expecting them to take out of the redress?0
-
12.5% plus VAT so 15% in total0
-
I would write to them, informing them that they have overcharged and to return the excess.0
-
I'm more concerned with the fact the said I was due money & now all of a sudden it was a mistake.0
-
That seems to just be an unfortunate error. Claims companies aren't particularly good at doing things well.
Have you checked directly with the lender?0 -
Not yet, this is my next step & ive asked for copies of all the paperwork and correspondence.0
-
If someone makes a mistake they can correct it. You are not entitled to the money. Just ask the CMC to recalculate their bill
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
0 -
Now you know why you should have done it yourself.Non me fac calcitrare tuum culi0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.2K Work, Benefits & Business
- 603.9K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards